Frequently asked questions
How do I choose the right size?
To choose the right size, please refer to our size chart displayed above the “Buy” button on the product page.
Use a measuring tape to measure your waist and hips.
Compare your measurements with the size chart shown on the page.
If you are between two sizes, we recommend choosing the larger size for a more comfortable fit and better shaping results.
If you’re still unsure, you can contact our customer support and we’ll be happy to help you find the perfect size for your body.
How to wash your bodyshaper?
1. Fill a small tub or sink with cold water and dissolve 1 - 2 teaspoons of mild detergent.
2. Submerge the bodyshaper into the soapy water and gently swish trough all the bodyshaper on both sides.
3. After it has been cleaned, rinse the bodyshaper with cold water.
4. Squeese the excess of water avoid twisting or wringing the bodyshaper while doing this.
5. You can dry the bodyshaper with a dry towel to accelerate the drying process.
6. Hang the bodyshaper to dry. Do not use a dryer machine. Avoid driect sunlight.
When will I get my order?
Your order is processed within 1 to 5 business days after your payment is confirmed. Once it has been shipped, you will receive an email with your tracking number.
After shipping, the estimated delivery times are:
European Union (EU): 7–15 business days
United Kingdom: 8–18 business days
Other European countries: 10–20 business days
Rest of the world: 10–25 business days
Please note that these are estimated timeframes and may be affected by factors such as customs inspections, weather conditions, or local postal delays.
You can also follow your parcel using the tracking link sent to your email or via the “Track Your Order” page on our website.
What payment methods do you accept?
We accept several secure and convenient payment methods to make your shopping experience as smooth as possible. You can pay using:
Credit cards (Visa, MasterCard, American Express, and others)
Debit cards
Pix
PayPal
Shop Pay
Apple Pay / Google Pay (when available on your device)
All transactions are securely processed through the Shopify platform, ensuring full protection of your information.
How much does shipping cost?
Shipping costs are calculated automatically at checkout and depend on your shipping destination and the weight/volume of the products in your order.
You will see the exact shipping fee before completing your purchase, after entering your address.
Whenever we run free shipping promotions, they will be clearly displayed on our website and applied at checkout when eligible.